• Startups
  • January 26, 2022

Setting up terms and conditions for an e-commerce business

article
Launching your own business is a dream come true for many people. If 2022 is the year you have decided to take the plunge and set up an e-commerce website then you must have clear terms and conditions to protect your best interests.

In this short article, you will learn what the different types of terms and conditions are, how to write them and what should they include to protect your e-commerce business.

What are ecommerce terms and conditions?

There are two types of e-commerce terms and conditions:

  1. the terms and conditions that set out how you do business, and
  2. the terms and conditions for using your website

These do not have to be separate documents, the information can be included in one policy. 

What is most important is that your terms and conditions are clearly visible on your ecommerce website.

How do I write terms and conditions for my online shop?

You can download e-commerce terms and conditions, along with other business contracts and documents, for free, however, it is best practice to discuss how they need to be adapted to reflect your commercial needs with an experienced Ecommerce Solicitor.

What should the terms and conditions for my ecommerce business contain?

 Terms and conditions related to how you do business should cover matters such as:

  • shipping time frames and terms
  • return policies
  • conditions of use
  • privacy disclaimers
  • payment terms and special fees
  • limitation of liabilities
  • product descriptions
  • intellectual property
  • cancellation policies
  • external links to specific policies

The terms and conditions for using your website can include:

  • data protection (UK GDPR and Data Protection Act 2018), online privacy, and consent policies
  • information regarding the operator of the website
  • limitation of liability for website errors
  • the law that governs the website
  • intellectual property
  • prevention measures for unauthorised access

In addition to the website terms and conditions, you need to create a detailed privacy policy. This will set out, among other things, the rights of visitors to your website to withdraw their consent for you to process their data and how long you keep personal data.

Wrapping up

Online store terms and conditions require significant consideration and detail. Fortunately, you can access free online templates on the LawBite website as well as talk to experienced, friendly E-commerce Solicitors who can help you tailor your terms and conditions to suit your business.

Get legal assistance from LawBite

Setting up the terms and conditions for an online store can be challenging. Terms and conditions protect your e commerce website by laying out the rules of use and establishing your rights. This can help you avoid and resolve potential legal issues.

Need legal advice or have a question about a legal requirement? Book a free 15-minute phone consultation with one of our expert lawyers or download our legal document templates for free today!


Additional useful information


In closing

Nothing in this article constitutes legal advice on which you should rely. The article is provided for general information purposes only. Professional legal advice should always be sought before taking any action relating to or relying on the content of this article. Our Platform Terms of Use apply to this article.



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